As part of our ongoing commitment to improving your experience, we’re pleased to share a Christmas upgrade to our technology!
A smarter, simpler way to manage applications and inspections
We’re now using two new platforms to make managing applications and inspections more simple and more transparent. These systems are used by homeowners, agents, builders and site contacts to manage applications and inspections more efficiently.
🧾 Submit-a-Plan
📱 InspectMate
Together, these systems help keep projects moving and information easy to access.
Submit-a-Plan gives you:
✅ Automatic client confirmations for agent-led applications
✅ Faster commencement and completion notices
✅ Simple updates to duty holder information
✅ A clear view of outstanding items
✅ Easy upload of additional documents when requested
✅ Access to acknowledgements, decisions, certificates and other published documents*
*Where issued or published for your case.
Once you’re set up as a site contact, InspectMate allows you to:
📅 Request and track inspections from your phone or tablet
🔍 View surveyor notes, photos and inspection feedback
📸 Upload photos and information to close out actions quickly
📄 Download and review PDF inspection reports anytime
📍 Manage inspections across multi-plot and multi-unit sites
We hope these improvements make working with us even smoother in the year ahead.
Ready to get started?
Access Submit-a-Plan to manage your application, or use InspectMate to request and track inspections once you’re set up as a site contact.
First time using the system?
Creating a login is quick and only needs to be done once. After that, you’ll have ongoing access to your applications, inspections and documents.If you need any help getting set up, our team will be happy to support you.
📞 01438 879990
📧 building.control@hertfordshirebc.co.uk
FAQ
Do I need a login?
Yes. If this is your first time using Submit-a-Plan, you’ll need to create a login. This is a one-time setup.
Can multiple people access the same project?
Yes. Multiple users can be linked to the same project where appropriate.
Is this mandatory?
Yes. We no longer use IDOX/Tascomi. All applications are now managed through SubmitaPlan, so a login is required to access and manage your projects.
