Contact us

Our Office Hub:

Campus West
Welwyn Garden City
Hertfordshire
AL8 6BX
Company Registered Number: 09990656

MON–FRI 8AM–5.30PM
Tel: 01438 879990
building.control@hertfordshirebc.co.uk
(closed on bank holidays)

What we expect from you

Please treat our staff and other service users with respect at all times (in person, on the phone or in writing/email).

We will not tolerate verbal or physical abuse, aggressive or bullying behaviour and will take appropriate action where this occurs, such as limiting contact or removing access to services.

Customer Feedback

If we do get something wrong, we want to be able to put it right. If you have any questions or complaints about our services, please contact us in writing or by email using the addresses above, in the first instance.

For our full complaints procedure please see section Customer Feedback