Extremely efficient fast service. As a customer, I was impressed that you came out so quickly and phoned me ahead of time to say you were on your way. Paul Smith was very helpful onsite and even took his shoes off at the door. Paul told me that I'd have my paperwork within 24 hours and 22 hours later it duly arrived. As a customer, I felt that I've had a fast, efficient, friendly service from everyone I've dealt with.

I just wanted to pass on a commendation for Les Ryder. He has just helped us getting building control sign off on our building. It was very urgent as we are selling the building and he responded very quickly and helped us through the whole process in record time. He deserves a big pay rise!

Thanks to Hertfordshire Building Control Department. I would also thank your department and especially your colleague who visited our premises. It is very rare nowadays to meet and face humble and courteous professional like Mr Peter Moore especially when one has such a power authority. We wish him and his family a very happy and prosperous life. .  

I have found Russell to be very polite, approachable and also a very knowledgeable building control surveyor. I have recently had a very difficult situation on site.  This was related to the drainage system, and ensuring the right gradient on the foul drain run. Russell took it upon himself to study the issues. He presented me with suggestions for solutions which saved me a significant amount of time, and consequently costs.  Russell is a fine man, a pleasure to work with and I believe a credit to building control. David Scriven, Court Homes Construction. .