Vision Mission and Values

We are very proud of the service we provide for our customers. In fact, we see a client relationship drastically more personal than that of most agencies in our field - we place our customers at the heart of what we do. Our client relationships do not start at 9AM and end at 6PM; they stay with us all the way through the build process to ensure safety to all.

Our Vision

Our Vision is to become the building compliance consultancy of choice, unrivalled in the marketplace, renowned for our great service, great people and great results. 

Our Mission

Our mission is to ensure quality buildings and add value for our customers and communities by leading the compliance process.



  • We place our customers at the heart of what we do
  • We care about what we do and strive to be the best
  • We take an active role in improving our knowledge and share it with colleagues to ensure we grow individually and as an organisation
  • We ensure all our consultants attain professional qualifications


  • We listen to our customers and staff and take appropriate action quickly
  • We are flexible in the ways we work and support each other so we can best serve our customers
  • We act with foresight to ensure problems are prevented and costs are minimised


  • We seek advice and work hard to grow our knowledge
  • We are open with our customers and our staff
  • We work with all stakeholders to ensure that our buildings are the best they can be


  • We value our communities, customers and staff and invest in them
  • We are inclusive at all levels
  • We recognise those who have gone the extra mile
  • We give back to our communities by returning 100% of our profits to them


  • We act with integrity in all that we do
  • We have a strong moral compass, act ethically and are prepared to take difficult decisions
  • We act fairly in all our dealings with our staff, our customers and our communities
  • We will not allow our professionalism to be compromised

“Working with Hertfordshire Building Control was fantastic - They advised us on how best to avoid the many mistakes people often make when renovating older properties.”
Mike Warner
Project Manager
“As a construction site manager I am always happy to work with Hertfordshire Building Control - they help to advise on aspects of the build as well as helping us to adhere to health and safety regulations.”
Jeffery Polk
Construction Site Manager
“This incredible team helps us on every project!  They are friendly and easy to work with.  I would highly recommend this company to anyone.”
Gail Townsend
"I  felt compelled to write to say what a massive help Pat Folan was in our recent application for a Section 81 notice.  We are extremely grateful for all his hard work and how incredible helpful he was, in spite of his busy workload. My mother is elderly and disabled and Pat's help means that my mother will have access to proper facilities and access, once the new house is built.  Without Pat's help, my mother would've had to wait months longer for vitally needed suitable 84 years old, time is of the essence. He was brilliant. Our family are so grateful. Thank you very much."
Resident of Hertsmere