Hertsmere

"I just wanted to take the time to thank your surveyor Amber Jenkins for all her hard work and assistance. She has been so informative, helpful, available and professional throughout this whole process.  Without her help and knowledge, the stress level would have been intense and the project would not have run as smoothly."   December 2019  

"It makes a real change these days to have helpful personnel who are willing to go the extra mile - in my experience, this is not something that I come across every day, so thank you."

"Extremely efficient fast service. As a customer, I was impressed that you came out so quickly and phoned me ahead of time to say you were on your way. Paul Smith was very helpful onsite and even took his shoes off at the door. Paul told me that I'd have my paperwork within 24 hours and 22 hours later it duly arrived. As a customer, I felt that I've had a fast, efficient, friendly service from everyone I've dealt with."

"I just wanted to pass on a commendation for Les Ryder. He has just helped us getting building control sign off on our building. It was very urgent as we are selling the building and he responded very quickly and helped us through the whole process in record time. "

"Thanks to Hertfordshire Building Control and especially your colleague who visited our premises. It is very rare nowadays to meet and face a humble and courteous professional like Mr. Peter Moore."  

"I have recently had a very difficult situation on site.  This was related to the drainage system, and ensuring the right gradient on the foul drain run. Russell took it upon himself to study the issues. He presented me with suggestions for solutions which saved me a significant amount of time, and consequently costs.  Russell is a fine man, a pleasure to work with and I believe a credit to building control". David Scriven, Court Homes Construction. .  

I would just like to compliment Building Control (Heather Massie) for the excellent and prompt way in which she handled my query and gave me advice. It is not often that I experience such excellent and friendly Customer Service and everyone that I dealt with is a credit to the organisation.

I am writing to you to say how happy my husband and I are with the service provided by your team of staff. A few months ago we moved into our ‘forever home’ and decided to do some interior renovation in making a more open plan kitchen/dining room.  We have never embarked on a building project like this before, so it was all very much a learning curve. Your staff members have helped and supported us every step of the way and we wanted to say a huge thank you.  Without their professional guidance and direction we would not have been able to easily understand how the system now operates and what we needed to do to accomplish our wished for end result. (more…)