For any project regarding construction if you do not properly manage and plan your way forward you could face massive financial inconvenience and potential health and safety issues. We could tell you about many projects where people are injured and harmed by dangerous construction tactics; we would encourage all site managers to make sure you fulfil all elements of safe Building Control - Speak to us for more information.
I would just like to compliment Building Control (Heather Massie) for the excellent and prompt way in which she handled my query and gave me advice.
It is not often that I experience such excellent and friendly Customer Service and everyone that I dealt with is a credit to the organisation.
Mr & Mrs Roast
I am writing to you to say how happy my husband and I are with the service provided by your team of staff.
A few months ago we moved into our ‘forever home’ and decided to do some interior renovation in making a more open plan kitchen/dining room. We have never embarked on a building project like this before, so it was all very much a learning curve.
Your staff members have helped and supported us every step of the way and we wanted to say a huge thank you. Without their professional guidance and direction we would not have been able to easily understand how the system now operates and what we needed to do to accomplish our wished for end result.
Mr C of Hoddesdon
I would like to praise your team for the service I have just received. I had an issue with the property I'm selling and needed a Building Control Regularisation Certificate to satisfy my buyer. It took just over a week from my initial application email to receiving the certificate, I was expecting a much longer (and more expensive) process, but credit to your system, everything seemed very easy.
Finding and downloading the correct application form on your website was straightforward, although it says to refer to guidance notes for prices (which I wasn't able to find). Les Ryder was very friendly and helpful on the phone, responded to all my emails/questions, and arrived for the site inspection at the arranged time.
I was extremely worried that I might lose my buyer, and the house I'm trying to purchase because of this issue, but we appear to be back on track now, so thanks again.Mr C of Hoddesdon